Overview – ICICI Bank Recruitment 2025
ICICI Bank is hiring Relationship Managers – Phone Banking across India. This role involves handling customer queries, cross-selling banking products, and providing exceptional service as part of ICICI Bank’s Customer 360-degree banking philosophy. Interested candidates can apply online through the ICICI Careers portal.
Organization Details
| Organization | ICICI Bank |
|---|---|
| Post Name | Relationship Manager – Phone Banking |
| Job Category | Relationship Management |
| Job Level | Entry-Level Managerial |
| Experience | 0 – 8 Years |
| Job Location | Across India |
| Application Mode | Online |
| Industry | Banking & Financial Services |
| Official Website | ICICI Careers |
Role & Responsibilities – ICICI Bank Recruitment 2025
✔️ Customer Query Resolution: Handle and resolve customer complaints over the phone.
✔️ Customized Solutions: Offer products and services based on customer needs.
✔️ Customer 360-Degree Banking: Cross-sell suitable banking products while collaborating with other teams.
✔️ Adherence to Compliance: Follow ICICI Bank’s Fair to Customer, Fair to Bank policy and maintain information security norms.
✔️ Excellent Service Delivery: Provide impeccable customer service while ensuring high customer satisfaction.
Qualifications & Skills Required
📌 Educational Qualification: MBA, Engineers, or Graduates with relevant experience in relationship management across industries.
📌 Communication Skills: Strong oral and written communication skills.
📌 Customer Service Orientation: Ability to understand customer needs and provide viable solutions.
📌 Teamwork & Collaboration: Willingness to work with multiple teams to deliver superior service.
📌 Proactive Approach: Take initiatives to address customer concerns and improve engagement.
Key Success Factors
✔️ Strong communication and interpersonal skills
✔️ Ability to understand customer requirements
✔️ Open to working in rotational shifts
✔️ Strong execution skills and problem-solving ability
✔️ Takes initiatives and works proactively
How to Apply – ICICI Bank Recruitment 2025
- Visit the ICICI Careers website: icicicareers.com.
- Search for Relationship Manager – Phone Banking job listing.
- Click on Apply Now and fill out the online application form.
- Upload required documents and submit the application.
Important Links – ICICI Bank Recruitment 2025
- 📢 Official Notification: 🔗 Click Here
- 🖥️ Apply Online: 🔗 Click Here
- 📲 Join our Telegram for Updates: 🔗 https://t.me/tnjobszone
- 🌐 All Job Links: 🔗 https://linktr.ee/tnjobszone
For further updates, visit the ICICI Bank Careers portal and follow our TN JobZone social media channels!
