ICICI Bank e-Relationship Manager Recruitment 2025 – Overview
ICICI Bank invites applications for e-Relationship Manager positions across India, offering an entry-level managerial role in Retail Banking. Eligible candidates can apply online for this customer-centric role with 0-8 years of experience in relationship management.
Organization Details
| Detail | Information |
|---|---|
| Organization Name | ICICI Bank |
| Job Category | Retail Banking |
| Job Level | Entry-Level Managerial |
| Employment Type | Full-Time |
| Experience Required | 0 – 8 Years |
| Location | Across India |
| Apply Mode | Online |
| Official Website | https://www.icicicareers.com/ |
About the Role – ICICI Bank e-Relationship Manager Recruitment 2025
As an e-Relationship Manager, you will play a key role in seamless banking interactions with customers, ensuring a 360-degree banking experience. You will serve as a single point of contact for customer inquiries and assist in banking solutions across various products and channels.
This role requires strong relationship management skills to deepen customer engagement, drive business growth, and ensure superior service quality.
Key Responsibilities
- Strengthen customer relationships through multi-channel interactions and recommend suitable banking products.
- Ensure exceptional customer service and improve customer retention & Net Promoter Score (NPS).
- Provide expert knowledge on banking products and solutions tailored to customer needs.
- Expand the customer base via referrals and achieve business growth targets.
- Collaborate with specialists to offer the right financial products.
- Uphold fair banking practices aligned with customer-centric policies.
Qualifications & Skills – ICICI Bank e-Relationship Manager Recruitment 2025
| Requirement | Details |
|---|---|
| Educational Qualification | MBA, Engineering, or Bachelor’s degree with experience in relationship management. |
| Relationship Building | Ability to develop and leverage existing customer relationships effectively. |
| Customer Service | Strong understanding of customer engagement & service parameters. |
| Sales Strategy | Ability to drive business growth by implementing effective sales processes. |
| Communication Skills | Excellent oral and written communication skills. |
| Market Awareness | Ability to analyze market trends, customer behavior & potential partnerships. |
How to Apply?
- Visit the ICICI Bank careers page.
- Complete the online registration using a valid email ID and contact number.
- Fill in the application form with accurate details.
- Upload necessary documents (resume, educational certificates, experience letters, etc.).
- Verify all details and submit the application online.
Important Links – ICICI Bank e-Relationship Manager Recruitment 2025
- 📄 ICICI Bank Careers Page: Visit Here
- 📝 Apply Online: Click Here
- 📢 TN JOB ZONE Telegram Channel: Join Here
- 🌐 Explore All Job Links: TN JOB ZONE Job Updates
